Job Description
Sales Administrator
📍 Trafford Park, Manchester (office-based)
💰 £29,000
🕒 Full-time | Permanent | 40 hours per week
Overview
We’re looking for a Sales Support Administrator to join our fast-paced and growing sales team at UltraLEDs.
If you’re organised, proactive and enjoy working in a collaborative environment, this is a great opportunity to build a long-term career in sales within a dynamic and ambitious business.
You’ll play a key role in supporting our sales function, ensuring a seamless customer experience and helping the team operate efficiently day-to-day.
The Role
As a Sales Support Administrator, you’ll work closely with our Account Managers and wider teams to support customer enquiries, manage quotations and keep our internal processes running smoothly.
This is a varied, hands-on role suited to someone who enjoys problem-solving, working with people and being at the heart of a busy commercial environment.
Key Responsibilities
- Support the sales team with day-to-day activities and maintain accurate systems and records
- Prepare and send customer quotations in a timely manner
- Respond to customer enquiries via phone, Freshdesk and social media channels
- Assist customers at our Click & Collect counter, ensuring a smooth and efficient experience
- Liaise with internal departments to resolve issues and share customer feedback
- Collect and analyse data to support sales performance and business decisions
- Develop strong product knowledge to support the sales process
About You
- Minimum 1 year’s experience in a customer-facing or administrative role
- Highly organised with strong attention to detail
- Excellent communication skills and ability to build rapport with customers
- Confident using Excel and working with data
- Able to prioritise and manage workload in a fast-paced environment
- Proactive, hands-on and willing to take ownership
- Experience using Freshdesk or similar systems is beneficial but not essential
About UltraLEDs
At UltraLEDs, we supply high-quality LED lighting solutions used by some of the world’s most recognisable brands and projects — from Love Island and Erasure’s world tour to DC10 Ibiza, Wembley Stadium, Next, Mulberry and BMW.
We’re a fast-growing, ambitious business with a strong team culture built around collaboration, energy and getting things done.
What You’ll Get
- £29,000
- 25 days holiday + bank holidays
- Private healthcare
- Company pension
- Perkbox benefits
- Monthly staff events
- Enhanced maternity leave
- 2-week sabbatical after 5 years
- Free on-site parking
- Excellent transport links (8-minute walk from tram)
- Modern office with kitchen and shower facilities