Job Description
Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit an Administration Assistant (Finance) for a 6 month contract on a rate of £13.14 - £13.94/hour (PAYE). This role will be hybrid based.
Responsibilities:
- Enter data, checking for accuracy and logic and flagging up potential errors.
- Ensure accurate and complete records and information for effective processing
- Conduct standard interrogation of systems/databases to answer queries.
- Provide accurate and meaningful information to customers and managers
- Create and format documents with information provided.
- Provision of accurate and complete letters and reports
- Carry out a range of administrative support and services in the office area.
- Dealing with received documents, applications and correspondence
- Preparation of meeting documents and records
- Organisation of filing and storage
- Respond to customer queries including providing standard written responses.
- Provision of relevant and accurate information
- Provision of customer service to required standard
- Carry out reception and public counter duties including face-to-face and telephone contact with customers.
- Customers are informed of situation and next steps
- Provision of customer service to required standard
- Accurate bookings are taken
- Receive and balance financial transactions.
- Efficient payments and receipt of income for the company
- Secure holding of cash according to procedure
- Plan and organise allocated work to be completed within the allotted time.
- Set tasks complete to standards, time and quantity
- Instruct and guide colleagues in the distribution and conduct of work in the team.
- Work is of the team is given fairly to team members
- The team’s tasks complete to standards and quantity
- Check stock levels and request necessary supplies.
- Equipment and materials are available to colleagues for service delivery
Essential Skills:
- Proficient in the use of Microsoft Packages
- Attention to detail, together with excellent customer service and organisational skills
- Confidence in liaising with both internal and external customers to ensure efficient resolution of queries
- Ability to plan, prioritise and manage own workload and work flexibly to meet deadlines
- Effective interpersonal, written and verbal communication skills
- Literacy & Numeracy Skills
- Ability to operate office equipment
- Relevant levels of IT skills
- Experience of preparing financial and administrative transactions
- Good Communication Skills
- Good Organisational Skills
- Ability to work on own initiative
- Has ability to work alone or part of a team
- Shows enthusiastic & positive manner
- Demonstrates a flexible approach to the needs of the service
Desirable Skills:
- Working knowledge of the SAP financial software
- Can prepare and present management information and reports
- Can manage difficult service interactions
If you would like to hear more about this opportunity please get in touch.