Job Description
Salary: Up to £31k per annum (depending on experience)
Hours: 37 hours per week
Location: West London
Contract Type: Permanent, Full Time
About the Role
Are you proactive, detail-oriented and great at working with people? We are looking for a Workplace Solutions Coordinator to help ensure our London office remains a safe, compliant and inspiring place to work. You will play a key role in supporting the Workplace Solutions (Facilities) team, helping to maintain high-quality work environments, engaging with colleagues, and ensuring our buildings meet all regulatory and safety standards. No two days are the same in this varied role, so a positive attitude, flexibility and a passion for great customer service are essential.
What You Will Be Doing:
- Supporting the day-to-day running of our corporate workspace.
- Maintaining building standards, appearance and overall working environment.
- Ensuring compliance with regulatory and legal building-safety requirements.
- Managing supplier and contractor relationships.
- Handling colleague enquiries, providing excellent customer service and resolving issues professionally even in challenging situations.
- Assisting with workplace improvements and introducing ideas to enhance colleague experience.
- Producing accurate reporting and supporting compliance documentation.
We are looking for someone who:
- Has proven experience in customer service facilities experience is a plus.
- Is confident, approachable and able to engage with colleagues at all levels.
- Can manage difficult conversations with professionalism and empathy.
- Has strong organisational skills and a great eye for detail.
- Takes initiative and enjoys bringing new ideas forward.
- Is enthusiastic, adaptable and committed to maintaining a high-quality working environment.