Job Description
We’re looking for a Bookings Co-Ordinator to join us on a full-time permanent basis, on-site in Shoreditch, London. This is a predominantly administrative and customer service-focused role, suited to someone with a keen eye for detail, film equipment expertise and excellent interpersonal skills.
Start date: 26th May 2026
Daily Responsibilities
- Responding promptly to new and existing client enquiries across all channels
- Managing new customer account applications to ensure our kit is in safe hands
- Providing live equipment advice and problem-solving support to customers
- Negotiating budgets and offering suitable alternatives or upgrades where necessary
- Handling any issues that arise in a professional and efficient manner, with support from our tech team when needed
Required Skills and Experience
- Excellent communication skills and customer service manner
- High emotional intelligence
- Strong attention to detail and organisational skills
- Ability to multitask and solve problems quickly under pressure
- Experience in a similar professional role preferred
- A good understanding of film equipment and production workflows
What We Offer
- Free use of FOMO kit for personal projects
- A supportive and creative working environment that values initiative
- Opportunities to grow through training, workshops and industry events
- Performance bonuses in the form of EMI share options, a tax efficient way to share in the future success of the business
About FOMO Rentals
FOMO Rentals is a camera, lighting and audio equipment rental house based in Shoreditch. We are a young, dynamic team of filmmakers passionate about supporting the UK’s creative industry.
Our offering goes beyond kit and competitive pricing. We bring real world experience, expertly prepared and maintained gear, genuine enthusiasm and a shared love for filmmaking.
We are also home to FOMO House, the UK’s first filmmaking clubhouse and community space, where we host kit workshops, events and mentorship opportunities for emerging filmmakers.
Applications to be sent by 19th May 2026
We are looking forward to hearing from you!