Job Description
Sales Account Coordinator circa £28-34,000 + very dep on experience +Bonus and excellent benefits
Global Manufacturer Tredegar area
Are you ready for this great opportunity? Customer Services driven role
Newly created office based Sales Account Coordinator role,this is not a senior role and offers training and personal development.
The role may suit a Customer Services or Office Administrator with experince in working for a manufacturer in a similar role
You must have some experience of working with Customers in a Manufacturing or Engineering organisation in this Account Coordinator role. Strong Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record. You must have strong Admin skills
Training available as required. Early finish on Fridays
- Assist in the sale and support of products to OEM customers.Internal support and maintenance of customer data bases.Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues.
- Anticipate possible delays or complications, communicate to management where appropriate.
- Co-ordination of tooling invoicing and following through to completion of payment
- Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team
- Review Customer forecasts and co-ordinate the internal or Customer communication actions as needed
- Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaints
- Be able to access and interrogate customer web bases/ E.D.I. scheduling systems.
- Liaison with materials and production departments to define order availability
- Any other sales related activities as necessary
- This list is not exhaustive and at times you may be required to carry out duties not specified
This is not an Administration role you must have experience gained in a a Manufaturing or Engineering organisation
Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport,Ebbw Vale, Cwmbran, Hereford, Brecon.