Client Engagement & Marketing Coordinator

About us

Valere Capital provides subject matter experts who act as expert witnesses in commercial disputes, arbitrations, regulatory investigations, and criminal cases around the world. We source and support our experts, assisting them in providing their services throughout the mandate(s) they have been retained for. Founded in 2008 to provide experts in financial services disputes, Valere has since expanded to cover all industry sectors.

Overview of the role

Valere Capital Partners is seeking a proactive and organised Client Engagement & Marketing Coordinator to work closely with and support the Client Engagement Manager in the day-to-day delivery of client engagement and marketing support activities.

This is a hands-on coordination role focused on maintaining accurate information, supporting marketing campaigns and events, assisting with client engagement activities, and helping ensure the smooth running of day-to-day processes across the business.

The successful candidate will work closely with the Client Engagement team to support relationship management, marketing campaigns.

Key Responsibilities

Client Engagement Support

• Maintain and develop client, law firm and contact records.
• Record and track relationship interactions, meetings and business development activities.
• Support the management of client and relationship databases.
• Assist with client engagement initiatives and follow-up activities.

Marketing Support

• Create, update and maintain brochures, presentations and marketing materials.
• Help with maintaining and updating the website
• Support LinkedIn and other social media activity.
• Assist with the planning and promotion of conferences, events and networking opportunities.
• Maintain marketing content and ensure consistency of branding.
• Support the creation and distribution of marketing communications.
• Assist with research into prospective clients, law firms and market opportunities.
• Maintain contact lists and distribution databases.
• Support event attendance tracking and post-event follow-up activities.
• Produce reports and summaries relating to client engagement and marketing activity.
• Help identify opportunities to strengthen existing and new client relationships.
• Provide support on ad hoc projects and undertake other tasks as required to support the needs of the business.

Skills and Experience

Essential

• Approximately 2–3 years' experience in an administrative, client services, marketing, recruitment coordination or similar support role.
• Strong organisational and administrative skills.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Ability to manage multiple priorities and deadlines.
• Experience using Microsoft Office, including PowerPoint, Excel, Mailmerge and Canva.
• Experience creating professional presentations and marketing materials.

Desirable

• Experience supporting marketing and client relationship activities.
• Experience managing social media content, particularly LinkedIn.
• Experience coordinating events and conferences.
• Experience working within a professional services environment.
• Knowledge of Wordpress and web-design using Elementor

Working pattern

• Full-time, permanent position.
• Hybrid working (three days per week in the office).
• Standard working hours: 9:00am–6:00pm.