Job Description
A global leader in corporate travel is looking for an experienced Senior Business Travel Consultant (ERM) to join their multi-regional team.
If you have a background in crew, marine, offshore, or ERM travel and thrive in a fast-paced, client-focused environment, this could be a great next step.
The Role
As a Senior Business Travel Consultant, you'll act as the primary point of contact for business travellers, managing complex travel requests across multiple channels.
You will:
- Handle end-to-end travel arrangements with accuracy and efficiency
- Provide expert consultation and proactive solutions to clients
- Manage crew movements, rotations, and disruption scenarios
- Identify opportunities to improve service delivery and client relationships
- Support team members with guidance on processes and best practices
- Contribute to projects, quality management, and operational improvements
About You
- Proven experience in ERM, marine, offshore, or crew travel
- Strong working knowledge of travel industry systems and processes
- Advanced experience with GDS (Amadeus preferred)
- Able to manage multiple priorities in a high-pressure, 24/7 environment
- Detail-oriented with excellent problem-solving skills
- Confident communicator with strong customer service focus
- Comfortable working within a global, remote team
Location
Remote across Europe (UK, Netherlands, Spain, Italy, Poland, Sweden, Denmark, Finland, Luxembourg, Belgium)
Hybrid option available for candidates near select Poland office locations
What's on Offer
- Flexible remote working options
- Career growth within a global organisation
- Competitive salary up to 32,000 depending on experience, and benefits package
- Generous annual leave
- Wellbeing support (mental, physical & financial)
- Travel industry perks and discounts
- Inclusive, collaborative work culture
Interested or want to learn more? Apply directly online or reach out for a confidential conversation to (url removed).