Job Description
Location: Westminster London – in office 5 days per week
Start Date: Any time from 23rd June 2026
Contract: 6-month fixed term contract (with potential for permanent position)
Hours: 25 hours a week across 5 days
Reports to: Chief Operating Officer
Pay: £14.80 per hour
About Us
Airbon Ltd operates across two brands within the clean air and consumer products sector. Our work focuses on helping improve indoor air quality across homes, schools, workplaces, and public spaces.
Smart Air UK & EU focuses on high-performance air purification solutions across consumer, education, healthcare, and commercial sectors, while Airbon develops design-led air quality products focused on combining performance with aesthetics for the modern home.
As a growing business operating across both B2B and B2C markets, we offer interns the opportunity to gain hands-on experience across real commercial projects, campaigns, and business initiatives.
About the Role
This is a varied operations and administration role supporting the smooth running of the business across order processing, fulfilment coordination, stock updates, internal administration, invoicing support, warehouse communication and general operational coordination.
The role would suit someone who is organised, practical, detail-focused and comfortable working in a small business where priorities can shift quickly. You will be working closely with the COO and wider team to make sure orders, records, systems and operational processes stay accurate and up to date.
This is a hands-on role. You will need to be comfortable dealing with systems, spreadsheets, order information, warehouse updates, courier platforms, invoices, stock records and internal follow-ups.
Key Responsibilities
Summary of responsibilities – full list available on request:
- Process customer orders across ecommerce, B2B and other sales channels.
- Keep order, fulfilment and stock records accurate across internal systems.
- Liaise with warehouse partners, couriers and internal team members to support smooth dispatch and delivery.
- Create shipping labels, coordinate courier bookings and support office shipments where required.
- Support the administration of returns, replacements, courier claims and delivery issues.
- Carry out weekly stock checks, investigate discrepancies and flag stock risks.
- Support invoice generation, courier invoice checks, expense logging and affiliate payment administration.
- Maintain accurate operational records, trackers, documents and internal filing systems.
- Support the COO with operational admin, internal follow-ups, reporting and process coordination.
- Help identify recurring operational issues and support agreed process improvements.
- General office and admin duties
What We’re Looking For
We are looking for someone who is:
- Highly organised and detail focused.
- Comfortable managing multiple tasks and priorities.
- Confident using spreadsheets, systems and online platforms.
- Able to work accurately with order, stock, invoice and customer information.
- Practical, proactive and good at following things through.
- Comfortable communicating with warehouses, couriers, suppliers and internal team members.
- Able to work independently without needing constant direction.
- Calm under pressure and able to prioritise effectively.
- Happy working in a small business where the role may be varied day to day.
- Must be able to hit the ground running and be self-sufficient
Experience Required
Essential:
- Previous experience in an operations, administration, logistics, ecommerce, fulfilment, office support or business support role.
- Strong attention to detail and accuracy.
- Good written and verbal communication skills.
- Experience using spreadsheets or operational trackers.
- Ability to manage recurring tasks, deadlines and follow-ups.
Desirable:
- Experience with ecommerce platforms such as WooCommerce, Shopify, Wix, Amazon or similar.
- Experience with warehouse management or fulfilment systems such as Mintsoft.
- Experience creating shipping labels or using courier platforms.
- Experience with stock management or inventory tracking.
- Experience supporting finance administration, invoices or expenses.
- Experience working in a small business or fast-paced environment.
Why Join Us?
This is a great opportunity to join a small but growing business at an important stage of development. You will play a key role in keeping the company organised, efficient and operationally strong as we grow across ecommerce, B2B, schools, public sector and commercial channels.
You will gain hands-on experience across operations, logistics, fulfilment, stock management, ecommerce, finance administration and internal business support.