3PL Warehouse Coordinator

At En Route, we elevate the onboard experience for airlines worldwide. Since 2002, we’ve grown into a leading global specialist in passenger solutions, supply chain services, and innovative onboard products - bringing creativity and reliability to some of the world’s best‑known airlines.

With teams in the UK, USA, UAE, and Australia, we combine global reach with local insight. We deliver smart, scalable solutions across product development, packaging, sourcing, and end‑to‑end logistics, supporting a fast‑moving industry with confidence and care. As part of dnata’s global family, we have the backing of one of aviation’s most respected brands, giving us the stability and scale to continue innovating while staying focused on exceptional onboard solutions

.
What sets us apart is our people - curious, collaborative, and always looking for better ways to deliver for our customers. Working here means shaping the future of onboard hospitality, partnering with global airlines, and seeing the impact of your work take fligh

t.
Job Purpos

e:
We’re looking for a proactive 3PL Warehouse Coordinator to support the day‑to‑day operations of En Route’s third‑party warehouse network across the UK and Europe. Reporting to the Warehouse Lead, this role plays a key part in keeping our warehouse operations running smoothly - ensuring stock accuracy, SLA performance, and strong collaboration with our 3PL partn

ers.
You’ll be a central operational contact for external warehouse providers, helping monitor daily activity, investigate issues, and ensure data flows accurately between warehouses and our ERP system. If you enjoy working across teams, solving operational problems, and keeping things on track in a fast‑paced supply chain environment, this role could be a great

fit.
What you’ll be

doing:
3PL Warehouse Ope

• rationsSupport daily operations across assigned third‑party warehouses in line with agreed pro
• cesses.Act as a first point of contact for routine operational queries from warehouse pa
• rtners.Monitor daily warehouse activity, including receipts, dispatches, returns, and inventory adjus
• tments.Identify service issues, delays, or process deviations and escalate where
• needed.Support investigations and corrective actions to resolve operational

issues.
SLA Monitoring & Per

• formanceTrack warehouse performance against agre
• ed SLAs.Log, monitor, and follow up on operational issues to com
• pletion.Highlight recurring issues or risks and escalate to the Warehou
• se Lead.Support preparation of performance data for reviews and re

porting.
Stock Control & Inventory

• AccuracyMonitor stock movements to ensure accurate and timely ERP tran
• sactions.Support stock reconciliations, discrepancy investigations, and data va
• lidation.Assist with remote cycle counts and support physical counts when
• required.Ensure damages, losses, or discrepancies are recorded and communicated c

orrectly.
Logistics & Fulfilme

• nt SupportSupport inbound and outbound movements with suppliers, carriers,
• and 3PLs.Help ensure customer orders are picked, packed, and dispatched accurately an
• d on time.Investigate delivery issues, shortages, or damages and support r
• esolution.Validate shipping documentation such as packing lists and delivery

paperwork.
Cross‑functional Co

• llaborationWork closely with Supply Planning, Customer Service, Logistics, and Fin
• ance teams.Provide timely updates on warehouse activity and operatio
• nal issues.Support finance queries relating to inventory and stock tr

ansactions.
Reporting & Ad

• ministrationMaintain accurate records of issues, actions, and
• resolutions.Produce routine operational and stock movem
• ent reports.Support the upkeep of warehouse SOPs and operational do

cumentation.
What we’re

looking

• for:
  EssentialExperience in supply chain, warehouse operations, or
• stock control.Exposure to working with third‑party logistics pro
• viders (3PLs).Strong understanding of warehouse processes and in
• ventory flows.Experience using ERP systems and managing stock
• transactions.Good Excel skills and a high level of
• data accuracy.Strong organisational skills and attent
• ion to detail.Confident communicator, comfortable working with internal teams and exte
• rnal partners.Ability to manage multiple tasks in a fast‑pace

d environ

• ment.
  DesirableDegree‑level education or equivalent practi
• cal experience.Experience with Microsoft Business Central or a simi
• lar ERP system.Background in FMCG, food, or consumer goods
• supply chains.Basic understanding of import/export or internati

onal logistics.
Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorshi

p for this role.
We are committed to creating an inclusive, equitable, and diverse workplace where everyone feels valued and empowered to contribute their best. We welcome applications from people of all backgrounds, identities, and experiences, and we are dedicated to ensuring a fair and accessible recruitment process for all candidates. If you require any adjustments or support during the application or interview stages, please let us know – we

’re here to help!
Regrettably, due to the high volume of applications we receive, we are unable to respond individually to every candidate. If you have not heard from us within 10 working days of submitting your application, unfortunately you have not been successful

on this occasion.
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